Good Things Psychology

Finding the right psychologist can feel like a big step, and I know how important it is to find someone you feel comfortable with.My hope is that from our very first conversation you'll feel heard, understood and able to be yourself.

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A little about me

I don't believe there's one right way to do therapy.Every person brings their own story, strengths and challenges, so I take the time to understand what matters most to you. My role isn't to tell you what to do, but to work alongside you to better understand what's happening and help you move towards the life you want.
Above all, I hope you leave each session feeling heard, understood and with a clearer sense of where to go next.



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Before becoming a psychologist, I worked as a Chartered Accountant across a range of industries. Although it was a very different career, it gave me an appreciation for the many pressures we balance in everyday life.Since transitioning into psychology, I've worked across private practice and school settings, supporting adolescents and adults through a broad range of mental health challenges.I continue to enjoy learning and regularly undertake professional development to ensure my practice reflects current evidence and best practice.


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Qualifications
Registered Psychologist (AHPRA)
Master of Clinical Psychology
Graduate Diploma of Psychology (Advanced)
Graduate Diploma of Psychology
Bachelor of Business (Accounting)

I enjoy supporting adolescents and adults across a range of presentations. While this isn't an exhaustive list, some of the areas I commonly work with include:

Appointments are 50 minutes in length and are tailored to your individual needs and goals.
Your first appointment is an opportunity for us to get to know one another, explore what has brought you to therapy, and discuss what you hope to achieve. Together, we'll develop a plan that feels right for you.

Availability

Appointments are currently available on Fridays.
Limited evening appointments are also available by request.

Telehealth

Appointments are provided via secure video consultation (Microsoft Teams or Zoom), allowing you to access support wherever you feel most comfortable.All you'll need is a quiet, private space, a reliable internet connection, and a device with a camera and microphone. A secure link will be sent to you prior to your appointment.

Standard session (50 minutes) – $220Clients with a valid Mental Health Care Plan are eligible for a Medicare rebate of $101.55 per session (up to 10 sessions per calendar year, subject to Medicare eligibility).Payment is required on the day of your appointment. For eligible clients, Medicare rebates are processed electronically following payment.

NDIS

If you're accessing the NDIS through a self-managed plan or plan-managed, I'd love to hear from you.
I offer both psychological therapy and Psychosocial Recovery Coaching, and I'm happy to work with you to find the approach that best suits your needs and goals.If you're unsure how your funding works, or whether my services are the right fit, please don't hesitate to get in touch.

Cancellation Policy

If you need to cancel or reschedule your appointment, please provide at least 48 hours notice.Appointments cancelled with less than 48 hours notice, or not attended, may incur 75% of, or the full consultation fee. This allows appointment times to be offered to other clients who are waiting for support.

Do I need a referral?

No. You don't need a referral to book an appointment.If you'd like to claim a Medicare rebate, you'll need a valid Mental Health Care Plan and referral from your GP.

Can I claim a Medicare rebate?

Yes. If you're eligible for a Mental Health Care Plan (MHCP), Medicare currently provides a rebate for up to 10 psychology sessions per calendar year.To access the rebate, you'll need a referral from your GP. If you're unsure whether you're eligible, your GP can discuss this with you.After each appointment, payment is made in full on the day and, for eligible clients, your Medicare rebate will be processed electronically and paid directly into the bank account linked to your Medicare account.

How does a Mental Health Care Plan work?

A Mental Health Care Plan is prepared by your GP if they believe psychology would be beneficial for you.Most people are initially referred for up to six sessions. After these sessions, I'll prepare a brief progress report for your referring doctor. You'll then need to return to your doctor for a review before they can refer you for any remaining sessions available under your plan.If you're planning to continue using your Medicare rebate, it's a good idea to book your GP review after your sixth appointment so there isn't a delay in your ongoing care.

Can I use my NDIS funding?

Yes. I welcome referrals from participants with self-managed and plan-managed NDIS funding.I provide both psychological therapy and Psychosocial Recovery Coaching.

What happens in the first session?

The first session is all about getting to know you.We'll talk about what's brought you to therapy, your goals, any questions you might have, and begin developing a plan together. There's no expectation to have everything figured out before you arrive.

How many sessions will I need?

Everyone's situation is different, so there's no set number of sessions.Some people are looking for support with a specific challenge, while others benefit from longer-term therapy. We'll regularly review your goals together and decide what feels most helpful for you.

What if I'm not sure we're the right fit?

Finding the right psychologist is important, and it's okay if it takes time.If you're unsure before booking, please feel free to get in touch with any questions. If, at any stage, you feel another psychologist may be a better fit, we can talk about that too. My priority is making sure you receive the support that's right for you.

Is what I say confidential?

Yes. Your privacy is important, and what we discuss during sessions is confidential.There are some situations where psychologists are legally or ethically required to share information, such as where there is a serious risk of harm or when required by law. If this ever arises, I'll discuss it with you wherever possible.

What happens if I need to cancel?

If you need to cancel or reschedule your appointment, please provide at least 48 hours notice.Appointments cancelled with less than 48 hours notice, or not attended, may incur 75% of, or the full session fee.

How do I book?

The easiest way to book is to email me at [email protected]If you have any questions before booking, you're always welcome to get in touch. I'm happy to answer questions and help you decide whether we're likely to be a good fit.

Good Things Psychology

Lorna Syme
Registered Psychologist
PSY0002818898

Phone
0494 813 270

Please use this number to send a text message or leave a voicemail. As I may be in session or otherwise unavailable, this number should not be relied upon for immediate contact. I'll respond as soon as I'm able, and if needed, we can arrange a suitable time to speak by phone.

Email
[email protected]

If you need urgent support
Good Things Psychology is not an emergency or crisis service, and I may not be able to respond immediately to phone calls, text messages or emails.If you or someone else is in immediate danger, call 000.If you need urgent mental health support, you can also contact:
Lifeline: 13 11 14 (24 hours)
Suicide Call Back Service: 1300 659 467 (24 hours)

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[email protected]

I respectfully acknowledge the Wurundjeri Woi-wurrung People of the Kulin Nation as the Traditional Custodians of the land on which I live and practise. I recognise that Aboriginal sovereignty was never ceded, and that this always was, and always will be, Aboriginal land.I pay my respects to Elders past and present, and extend that respect to all Aboriginal and Torres Strait Islander peoples. As a psychologist, I recognise the importance of culture, connection, identity and storytelling, and I am committed to providing a culturally safe and respectful space for all.